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shandong luyue chemical group (hereinafter collectively referred to as "we") solemnly promises to protect the personal information and privacy security of users who use our products and services. when you use our products and services, we may collect and use your relevant personal information. we hope to explain to you our corresponding processing rules when collecting and using your relevant personal information through the "privacy policy" (hereinafter referred to as "this policy"), so as to better protect your rights and interests.

we respect and protect the personal privacy of all users. in order to provide you with more accurate and personalized services, we will use and disclose your personal information in accordance with the provisions of this policy, but we will treat this information with a high degree of diligence and prudence. except as otherwise provided in this policy, we will not disclose or provide your personal information to third parties without your prior permission. when you agree to our product or service usage agreement, you are deemed to have agreed to the entire content of this policy. this policy is an integral part of the product or service use agreement.

1. how we collect and use personal information

we will obtain your information through the information you fill in on the website message board and online communication software. we collect your personal information mainly to provide you with more convenient and satisfactory services.

2. information disclosure

a) the platform will not disclose your information to untrusted third parties.

b) according to the relevant provisions of the law, or the requirements of administrative or judicial agencies, disclose to third parties or administrative or judicial agencies;

c) if you have violated relevant chinese laws, regulations or relevant rules, you must disclose it to a third party according to law;

3. information storage and exchange

unless otherwise stipulated by laws, regulations or regulatory authorities, we will only store your personal information within the shortest time period necessary for the purpose stated in this policy. if we terminate the service or operation, we will stop collecting your personal information in a timely manner, and will notify you in advance in compliance with relevant laws and regulations, and delete or anonymize your personal information after terminating the service or operation. except as otherwise provided by laws and regulations or regulatory authorities.

4. protection of personal information

we attach great importance to information security and take all reasonable and feasible measures to protect your personal information:

a) we will adopt security protection measures that meet industry standards, including establishing reasonable system specifications and security technologies to prevent unauthorized access, use, and modification of your personal information, and to avoid data damage or loss.

b) we only allow employees who need to know this information to access your personal information, and have set up strict access control and monitoring mechanisms for this purpose. we also require all persons who may have access to your personal information to fulfill corresponding confidentiality obligations.

c) the internet environment is not 100% safe, and we will do our best to ensure the security of the personal information you send us through physical, technical, or management protection facilities.

5. amendments and notifications

in order to provide you with better services, we may modify the terms of this policy in a timely manner according to the actual situation and the relevant requirements of laws and regulations, and such modifications constitute a part of this policy. we will post any changes to this policy on this page. with any revision we make your satisfaction a top priority.

6. how to contact us

if you have any questions, comments, suggestions or complaints about our privacy policy and the handling of your personal information, please contact us through the following methods. contact email: luyue@luyue.com, usually, we will respond to your request within 3 working days.